Support

How can we help?

Browse help topics below or reach our team directly. We're here for your church security team.

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Teams

Manage your security team members

How to Add a Team Member

Invite a new person to your church security team in Vigilant Church.

Incidents

Report, track, and resolve security incidents

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Equipment

Track equipment checkouts and inventory

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Checklists

Completing pre-service checklists

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Schedules

Coordinate service times and shift coverage

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Chat

Team messaging and real-time communication

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BOLO

Be On the Lookout alerts

Getting Started with BOLO Alerts

A BOLO is a Be On the Lookout alert. It helps your team quickly recognize a person, vehicle, behavior, object, or location that needs extra awareness.

Tutorial: BOLO Alerts

Learn how to review, create, update, and resolve BOLO alerts in Vigilant Church.

Messages

Receive and view important notifications

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Procedures

Access church security procedures on the go

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Support Tickets

Get help from the Vigilant support team

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iPhone App

Access Vigilant Church from your iPhone

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Still need help?

Our team is ready to answer your questions and get you moving.

Contact Support