Use Schedules and Respond to Assigned Shifts

Use Schedules to see when and where you are serving, who is on the roster, and whether your assignment still needs a response.

Open and navigate Schedules

1. Open Schedules from the main navigation.
2. Use the week controls to move to the previous, current, or next date range. Select Jump to today to return to the current date.
3. Review the service cards for your campus. If a campus selector is available to your role, confirm that the correct campus is selected.

Read a service card

A service card can show:

• Service name, date, start time, end time, and campus.
• The target team size, rostered count, and open positions.
• Assigned team members, roles, and the designated shift lead.
• Assignment responses such as pending, accepted, or unavailable.
• A notice when you are blocked out for that date.

Select an assigned person's name when you need the contact details made available by your church, such as phone, email, or call sign.

Accept your assigned shift

1. Find the service card that contains your assignment.
2. Find your name on the roster.
3. Select Accept shift.

Your response changes to Accepted. Leaders can see that the assignment is confirmed.

Decline an assigned shift

1. Find your assignment on the service card.
2. Select Can't make it.

Your response changes to Marked unavailable. If your availability changes and the assignment is still present, you can select Accept shift later.

You can respond only to your own assignment. Declining an assignment is different from declining a volunteer request; volunteer requests are reviewed by an administrator or scheduler.

Set scheduling preferences and block-out dates

1. From Schedules, select My Preferences.
2. Choose your preferred weekend and serving cadence, then choose whether to opt in to scheduler suggestions or serve extra when coverage is thin.
3. Select Save Preferences.
4. For dates when you cannot serve, enter a start date, end date, and optional reason under Block Out Dates, then select Add Block Out Dates.

Turning off scheduler suggestions reduces Intelligent Scheduler recommendations; it does not remove an existing assignment. Use block-out dates for known periods of unavailability and respond to any assignment already on your schedule.

When response buttons are not available

• The assignment belongs to another team member.
• You are blocked out for that date.
• The campus uses one-way Planning Center scheduling. Respond in Planning Center instead.
• Scheduling is disabled for the church or your role does not have access to Schedules.

Planning Center schedules

For a one-way Planning Center campus, assignments are read-only in Vigilant Church Security. For a two-way campus, supported responses made in Vigilant can sync with Planning Center.