Create a New Church Account

Use this guide when your church does not already have a Vigilant Church Security account. The first person who signs up creates the church account and becomes its owner and administrator.

If your church already uses Vigilant Church Security, do not create another church account. Ask an existing church admin to invite you instead.

Before you start

• The name your church should use inside Vigilant Church Security
• The full name of the person who will be the first church admin
• An email address the admin can access immediately
• A secure password with at least 12 characters

1. Create the church and admin account

1. In a web browser, go to app.vigilantchurch.com/signup.
2. Enter the Church Name as you want it to appear to your team.
3. Enter your full name under Your Name. This person becomes the first church admin.
4. Enter the Email Address you will use to sign in. The activation email is sent to this address.
5. Create a password with at least 12 characters, then enter it again under Confirm Password.
6. Select Start Free Trial.

2. Check your email

After the registration is accepted, the Check Your Email screen confirms that an activation message was sent.

1. Open the inbox for the email address used during signup.
2. Find the message with the subject “Set Up Your Vigilant Church Account.” Check the spam or junk folder if it is not in the inbox.
3. Open the email and select Set Up Account. The link expires after seven days.

3. Activate the founding admin

1. Confirm that the church name shown on the setup page is correct.
2. Enter the same password you created on the registration form.
3. Select Accept Invitation to activate your church membership and admin access.

1. After you see the confirmation message, sign in at app.vigilantchurch.com/login with the admin email and password.

What is created automatically

• A Vigilant Church Security organization for your church
• A default location named Main Campus
• The first user as the church owner and admin, with access to Church Admin settings
• A free 14-day trial for the new church account

Finish the initial church setup

After signing in, open Church Admin and complete these items in order:

1. Review the church name and contact details.
2. Review Main Campus and add any other campus locations included in your plan.
3. Add service times so your team can build schedules and coverage.
4. Open Team and invite other security leaders and team members. Assign the appropriate role and campus to each person.
5. Review role permissions, then configure branding, procedures, and Planning Center if your church uses it.
6. Review the plan and billing status in Church Admin before the trial ends.

If you cannot finish signup

• No email: Check spam or junk and confirm that the registration email address was entered correctly.
• Expired link: Contact support@vigilantchurch.com for help with a new activation link.
• Church already exists: Ask an existing admin to invite you rather than creating a duplicate church account.
• Other signup error: Email support@vigilantchurch.com and include the church name and admin email address, but never include your password.