How to Remove a Team Member

Delete Member suspends the person's membership in the selected church and removes it from active team views. It preserves their saved profile and historical records. It does not permanently delete their shared Vigilant identity or remove memberships in other churches.

Before removal

Confirm the church and person. Review future assignments and arrange any required leadership or ownership handoff. Removing access does not automatically reassign work or cancel billing.

Use an account with the required team-removal authority. Seeing Team or being able to edit a profile does not by itself authorize removal.

Suspend a member

1. Open Team in the web app and find the person.
2. Open their profile and choose Edit Member, or use the card's edit control.
3. Select the trash control and review Delete Member.
4. Verify the person's name, then select Delete Member only if you intend to suspend access. Otherwise select Cancel.
5. Confirm the person no longer appears in active team views.

Suspension clears this membership's campus assignments and unused invitation. Historical records and the saved profile remain. For permanent deletion, follow Request Account or Church Deletion.

Restore a member removed by mistake

1. An authorized church administrator opens Team and selects Add Member.
2. Enter the same email address used by the saved membership and submit the form.
3. When Vigilant identifies the existing suspended membership, choose Restore member. If account setup is incomplete or the membership was revoked, use Send new invitation when offered instead.
4. Wait for confirmation, then open the saved profile. Review the role and Church Admin access and assign the appropriate campus again.
5. For a new invitation, ask the person to complete the newest email before signing in.

Recovery uses the saved profile. New name, role or campus values entered in the Add Member form are not saved by that recovery action. Review them afterward on the existing profile.

If restoration is unavailable, ask a church administrator with permission to edit team members or contact support@vigilantchurch.com. Include the church, member name and error message without sending passwords or invitation links.